1. Detailed description of goods and/or services
Distributed interNet Application Solutions (Pty) Ltd. (DNA Solutions), is a business in the electronic goods & services industry that sells products and services online.
2. Delivery policy
Subject to availability and receipt of payment, requests will be processed within 2 (two) days and delivery confirmed by way of email. Delivery via courier and/or postal services and associated costs, are for the customer’s account unless “Free delivery” is expressly specified.
3. Export restriction (Optional)
The offering on this website is available to South African clients only.
4. Return and Refunds policy
The provision of goods and services by DNA Solutions is subject to availability. In cases of unavailability, DNA Solutions will refund the client in full within 30 days. Cancellation of orders by the client will attract a 15% administration fee. All Justick products carry a two year swop-out guarantee provided the product is returned to us and without any physical damage.
5. Customer Privacy policy
DNA Solutions shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: here
6. Payment options accepted
Payment may be made via Visa and MasterCard.
7. Card acquiring and security
Card transactions will be acquired for DNA Solutions via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
8. Customer details separate from card details
Customer details will be stored by (Your Company) separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.
9 Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
10. Responsibility
DNA Solutions takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
11. Country of domicile
This website is governed by the laws of South Africa and DNA Solutions chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, Suite 1, Block B, Silver Lakes Office Park, Silver Lakes, Pretoria, South Africa, 0158.
12. Variation
DNA Solutions may, in its sole discretion, change this agreement or any part thereof at any time without notice.
13. Company information
This website is run by Distributed interNet Application Solutions (Pty) Ltd. based in South Africa trading as DNA Solutions and with registration number 99/013893/07
and PC Lutzkie as Managing Director.
14. DNA Solutions contact details
Email: contact@dnasolutions.co.za; Telephone: 012 809 1489o.za; Telephone: 012 809 1489 012 809 1489tact@dnasolutions.co.za; Telephone: 012 809 1489ephone: 012 809 1489

 

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